A Day in the Life

A day in my life. Thoughts on leadership, management, startups, technology, software, concurrent development, etc... Basically the stuff I think about from 10am to 6pm.

5/28/2008

Comcast? Internet? Huh?

One would think in this day and age that an Internet Service Provider would understand how the Internet works. But apparently Comcast doesn't have a clue. Not only was I NOT notified that their system would be down…they also don't seem to know how to brand their own 'under construction' page to let their users know what is going on…

After I got a hold of a tech support person, who was rude, there was no estimate as to when I would get email back. Thanks Comcast because not having access to my email is a really big deal for me. I mean it's not like I’m not trying to run a soccer team, a hockey team, play on a hockey team, run a .NET user group, or coordinate a dozen other things that I need to manage in my spare time which…wow…just happens to be at 10:30pm.

Doesn't it actually look like they lost their URL? or that there are a bunch of DNS servers offline?

Click to view image...



Update: Comcast hacked I actually suspected something like that but the Comcast rep told me the site was "down for maintenance". I hate liars. Come on folks a little honesty please.

3 Comments:

At May 28, 2008 11:13 PM, Anonymous Anonymous said...

Really strange stuff, did they forget to renew the .net? Yeah this is a big problem for me too, as far as I know network solutions and Comcast are not the same company.

 
At May 29, 2008 2:07 AM, Blogger Kim Greenlee said...

They are not the same company and that is why I wondered about a DNS problem. But the system seems to be back up now. It would be nice if Comcast could care enough about its customers to actually (gasp) communicate with them.

 
At May 29, 2008 2:54 PM, Blogger Dan Ciruli said...

Apparently, Comcast got pwned last night! http://blogs.siliconvalley.com/gmsv/2008/05/remind-me-again-what-color-hats-do-the-bad-guys-wear.html

 

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